1. Introduction
Welcome to SnapCoin! This Privacy Policy explains how SnapCoin ("we," "our," or "us") collects, uses, and protects your information when you use the SnapCoin mobile application (the "App"). We are committed to protecting your personal data and your right to privacy. If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us at promptlab.support@gmail.com.
2. Information We Collect
To provide and improve our App, we collect the following types of information:
- Camera Permission: To use our core QR and barcode scanning features, the App requests access to your device's camera. We do not take photos, record videos, or save any images to our servers. The camera is solely used in real-time to decode barcodes and QR codes locally on your device.
- Account Information: If you create a profile to collect virtual points and redeem rewards, we may collect your email address, username, and account ID.
- Device & App Activity Data: To ensure our reward system is fair and to prevent fraud, we collect your Device ID, IP address, and in-app activity (such as your daily scan history, timestamps, and referral code usage).
3. How We Use Your Information
We use the information we collect for the following purposes:
- To operate the App and provide the core QR/barcode scanning utility.
- To manage your virtual point balance and process eligible digital reward redemptions.
- To maintain the security of our platform by tracking daily quotas and preventing bot traffic or fraudulent account creation.
- To manage our referral program and attribute points to the correct users.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We only share information in the following situations:
- Service Providers: We may share data with trusted third-party service providers (such as cloud hosting or database management providers like Google Firebase) strictly to operate our App.
- Legal Obligations: We may disclose your information where legally required to do so to comply with applicable laws, governmental requests, or legal processes.
5. Account and Data Deletion (Your Rights)
You have full control over your data. If you wish to delete your SnapCoin account, your accumulated virtual points, and your scan history, you can do so at any time:
- In-App Deletion: Navigate to the Profile Screen, scroll to the bottom, and tap "Delete Account." This will instantly permanently erase your data from our active databases.
- Manual Request: Alternatively, you can email us at promptlab.support@gmail.com with the subject line "Account Deletion Request," and we will delete your data within 7 days.
6. Third-Party Links
When you scan a QR code or barcode, the App may generate links to third-party websites or services. We are not responsible for the privacy practices, safety, or content of these third-party sites. Please review their privacy policies before providing them with any personal data.
7. Children's Privacy
SnapCoin is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it from our servers immediately.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Effective Date" at the top of this policy and, if necessary, via an in-app notification.
9. Contact Us
If you have questions or comments about this policy, you may email us at:
Email: promptlab.support@gmail.com